Frequently Asked Questions

Detailing is more intense and thorough than your average vehicle clean. It is also a personalized service as no two vehicles are the same, or require the same level of cleaning. As the name suggests, we go into the finer "details" of your vehicle to achieve a better finish than a general clean

Paint correction is the term now used for a "cut and polish". Regardless of what you call it the process removes an ultra fine layer of paint to level the surface out again.

Paints have changed drastically over the years, and now many of the older techniques and methods of a cut and polish either simply don't work as well, or cause more damage to the now water-based paints.

Modern vehicle paints are now more closely related to plastic, so the are very sensitive to heat and pressure. In addition to this they are razor thin. Most newer vehicles are leaving the factory with between 50 and 110 microns of total paint thickness (primer, colour and clear coat combined). An A4 piece of paper is an average of 100 microns thick. This is why it is vital to correct the paint as quickly and effectively as possible, while removing the absolute minimum amount of paint

Short answer to this is no. Scratches cannot ever be buffed out. The only way to "remove" the scratch is to reduce the surrounding paint so it is now level with the bottom of the scratch. Given how thin modern paints are it is important to trust this process to a detailer who are up to date with paint correction techniques and can complete this process while removing the least amount of paint necessary